Technological Support
XImaging devotes to informatization, automation and intelligence of laboratory and it will reduce those trivial repetitiveness works. XImaging will enhance the business value and energize the business for customers through excellent service and technological support.
Product Demonstration
XImaging team will discuss with you according to your requirements from design solution to the accomplishment of entire Automatic and Intelligent System, and provide product demonstration services.
Research Customization/R&D customization(research and development)
XImaging has multi-cross professional laboratory automatic knowledge and can provide professional whole process solution according to the actual application of the customer.
Software Service
The software of XImaging can easily customize programming, control customized hardware systems, and interface with your laboratory's LIMS/data management system based on your actual application.
Technical Training
The engineers of XImaging will supply on-site equipment installation and give the one-on-one product training to assure the equipment operation.
Whole Life Cycle Service/Full Lifecycle After-sales Support
XImaging provides comprehensive services throughout the project lifecycle from equipment delivery, repair, remote service, training, maintenance, and evolution upgrade support etc.
XImaging will supply intimate and convenient after-sale service.
Quick Response Progress Tracking Convenient Service
After sale Telephone
400-880-1586
Response: 24h quick response, 48h on-site maintenance
Service Type
a、On-site Installation
b、Operation, Attention and Maintenance will be trained by senior engineers of XImaging.
c、Technological Support and Consultation
d、Maintenance and Upgradation of Equipment
Repair Service
You can scan QR code to service website of XImaging and you can enjoy repair service and on-line consultation (Service Time: 9:00-18:00)，maintenance service and progress query etc.
Solution Consultation：400-880-1586转1
After-sale Service：400-880-1586转2
Advice：400-880-1586转3
After-sale Email: ：hxzhang@x-imaging.com
